Actual conversation at work today:
Company COO: There seems to be a problems getting the equipment to you.
MiKell: Yes, there is.
COO: Why is that?
MiKell: I ask for it. The people who are supposed to get it to me don't send it.
COO: So, what you need to do is let me know if you haven’t received it within 24 hours.
MiKell: Wait. What you are saying is… that I 1) have to ask for equipment, which I didn’t have to do three months ago when someone else was doing that job; and 2) when I do ask for it and they don’t send it to me, I then have to complain to their boss because they aren’t doing their jobs? And if I don't complain, the fault belongs to me?
Wouldn’t it be better to teach them how to do their jobs and give them the tools to do said job?
[…]
MiKell: Why is it that the “Inventory Coordinator” has to send me an email telling me that he is about to order (for me) from Distributor A, I should stop everything I am doing and go do a mini-inventory of said items? I mean really, I don’t pay any attention to what item comes from what distributor. That isn’t my job, it’s his. Besides, didn’t I just complete a full inventory of what was in my mini-warehouse just a few weeks ago? Shouldn’t he know what I have? If not, should someone not give him access to our database to find out the answer to this question?
COO: That’s why I think we need a weekly conference call to decide these things.
MiKell: Wait. Isn’t that the purpose of our Database? So that everyone in the company knows what I have in stock at all times? If not, then that means I am wasting my time and the company’s money at the end of every month spending three days counting each and every doo-dad in my shop?
MiKell: Yes, there is.
COO: Why is that?
MiKell: I ask for it. The people who are supposed to get it to me don't send it.
COO: So, what you need to do is let me know if you haven’t received it within 24 hours.
MiKell: Wait. What you are saying is… that I 1) have to ask for equipment, which I didn’t have to do three months ago when someone else was doing that job; and 2) when I do ask for it and they don’t send it to me, I then have to complain to their boss because they aren’t doing their jobs? And if I don't complain, the fault belongs to me?
Wouldn’t it be better to teach them how to do their jobs and give them the tools to do said job?
[…]
MiKell: Why is it that the “Inventory Coordinator” has to send me an email telling me that he is about to order (for me) from Distributor A, I should stop everything I am doing and go do a mini-inventory of said items? I mean really, I don’t pay any attention to what item comes from what distributor. That isn’t my job, it’s his. Besides, didn’t I just complete a full inventory of what was in my mini-warehouse just a few weeks ago? Shouldn’t he know what I have? If not, should someone not give him access to our database to find out the answer to this question?
COO: That’s why I think we need a weekly conference call to decide these things.
MiKell: Wait. Isn’t that the purpose of our Database? So that everyone in the company knows what I have in stock at all times? If not, then that means I am wasting my time and the company’s money at the end of every month spending three days counting each and every doo-dad in my shop?
1 Comments:
It sounds like something out of Dilbert.
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